PC House PLC reaffirmed its dedication to quality service by providing customers access to a wide range of solutions through their island wide branch outlets. PC House boasts of a branch network of over 25 outlets making IT solutions more accessible to the Sri Lankan consumer across the island.
Commenting on this move, Mr. Thufail Musadeen, Head of Retail and Regional Operations said, “The average Sri Lankan business now looks beyond hardware purchases and demands complete solutions from their IT partners. As a leading provider of ICT products and solutions, we recognized this need and leveraged our outlet network to make IT solutions a service that has traditionally been offered out of Colombo more accessible to consumers. We are confident that the IT solutions business will soon account for close to 50% of revenues from these outlets.”
With this move, PCH customers island-wide would now have convenient access to a extensive range of solutions including physical infrastructure such as structured cabling, attendance, access control, CCTV security and public address systems; systems integration in the form of unified communications, virtualization, storage, and IT security solutions; high-end business applications such as ERP and EHRM solutions; customized IT solution development; and BPO and KPO services.
PC House has deployed dedicated teams with experienced senior managers at each of its regional outlets. Working closely with customers, especially government organizations, educational institutions, and small and medium businesses, these teams will help identify needs and opportunities, analyze available options, and deploy personalized IT solutions. The regional teams will also be geared to provide service assistance, further boosting productivity through reduced system down times.
“Our association with a wide range of hardware and software partners including Dell, Microsoft, IBM, SAP, Symantec, Sage ACC PAC, Adobe, and Corel helps us provide end to end solutions that are best suited to a customer’s specific need. This also helps us ensure compatibility between the different components of a solution – an issue that often arises with solutions developed by multiple parties” added Mr. Musadeen.
PCH is the new corporate brand identity for PC House PLC which is listed on the Colombo Stock Exchange. The new brand identity reflects the change from a family owned business to a public company with a vision to be the benchmark for ICT in Sri Lanka. PCH was recognized as the 48th most valuable brand in Sri Lanka for 2012, in the Brand Finance with an A+ brand rating. Its Board of Directors comprises Messrs S.H.M. Rishan, Mangala Boyagoda, Sarath Wikramanayake, Modarage Thilakasiri, Shanti Kumar Nadarajah, Kuvera de Zoysa and Mrs. Sharmila Rishan.