The Commercial Bank of Ceylon has introduced mobile banking in the literal sense with the launch of ‘Bank on Wheels’ – a modified and branded vehicle designed to provide basic over-the-counter banking facilities to customers living outside city limits.
The mobile unit is equipped with a Cash Recycling Machine (CRM) which is an all-in-one deposit and withdrawal machine. It has an in-built banking counter that facilitates opening of bank accounts, accepts loan applications, utility bill and remittance payments. The unit also carries out marketing and customer awareness programmes.
Operating from 9.00 a.m. to 3.00 p.m. on weekdays, the unit will reach identified locations at preplanned times at frequent intervals and will function as a mobile bank for these locations. The scheduled visiting times for the locations on its route will be displayed on the mobile bank for the information of customers.
Commercial Bank’s Chief Operating Officer Mr S. Renganathan accompanied by Mrs Sandra Walgama, Deputy General Manager – Personal Banking cuts the ribbon to ceremonially launch ‘Bank on Wheels’