December 5, 2023
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4min

 


 

 

Recognizing the importance of enhancing quality of life by empowering individuals to simplify and expedite everyday tasks, Duthaya, a pioneering personal assistance app, is providing a range of convenient services to customers.

Duthaya aims to bridge the gap between local services and those in need of immediate assistance with everyday errands and tasks, such as queuing for essential paperwork or managing deliveries. Duthaya connects users with local services through an online and mobile marketplace, offering a solution to the growing demand for time-saving conveniences in today’s fast-paced world.

The Duthaya’s app connects users to ‘duthayas’ or personal assistants who can assist with services such as banking, government paperwork, business needs, deliveries, store purchases, etc. Customers simply have to log their request on the app, and a trained duthaya will be assigned to complete the task. Duthaya’s key strengths are its affordability, facilitation of documentation services not available with other delivery services, and overall convenience.

The innovative app saves time for busy individuals, provides assistance to the elderly, and offers support for those living abroad to get work done in Sri Lanka. With services beginning at attractive rates, Duthaya empowers people to focus on what matters through affordable convenience.

Customers can simply download the Duthaya app on their mobile devices to start benefiting from the range of services available. This service is another digital initiative of the SLT-MOBITEL. Working with Duthaya, SLT-MOBITEL’s reiterates its commitment to using technology to simplify lives by bringing innovative digital services to people’s fingertips. As digital service providers, both SLT-MOBITEL and Duthaya services and technology capabilities are strongly positioned with a focus on enabling digital empowerment in Sri Lanka.

Commenting on the partnership, Prabhath Dahanayake, Chief Marketing Officer of SLT-MOBITEL stated,
“The Duthaya app aims to revolutionize accessibility. The service offers tailored assistance: simplifying government tasks, banking, business support, smooth delivery, in-store help, and efficient queue management, dedicated to aiding busy individuals, the elderly, and those abroad. It is similar to our own ethos of prioritizing convenience, personalization, utilizing technology to enhance the quality of life for customers.”

Thareendra D. Kalpage, Director, Duthaya Digital Services added, “We are excited to partner SLT-MOBITEL to revolutionize personal assistance and bring more convenience to customers across Sri Lanka. Duthaya began in recognition of the growing demand for affordable, customized assistance in a fast-paced world. With the Duthaya app, we are bridging the gap between people and services by connecting users to ‘duthayas’ who can swiftly complete everyday tasks including paperwork, deliveries, banking, etc. With SLT-MOBITEL’s nationwide reach reinforcing our shared goal of using technology to simplify lives, we eagerly anticipate the transformative impact our app can drive through the collaboration.”

 


 

 


September 15, 2023
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5min

 



 

 

  • LIWE Communities software offers lifetime free-of-charge services for the first thirty [30] condominiums to sign up.
  • The LIWE Communities app now offers users access to one of the largest online marketplaces in Sri Lanka.

Colombo, Sri Lanka, September 2022 – LIWE Communities – Sri Lanka’s first comprehensive cloud-based smart communities management platform announces the onboarding of OnThree20 residents within the LIWE Communities app. The app, designed to enhance resident convenience and streamline daily operations, has already begun garnering attention and engagement from residents since its recent addition to the mix of resident facilities.

Recognizing a gap in the market, the founders of LIWE Communities embarked on a mission to address the specific needs of condominium living. Their research revealed a lack of digital solutions catering to this segment, prompting them to develop a tech overlay that would revolutionize the way residents interact with their living environment. By identifying key pain points that continue to plague condominium dwellers who seek out convenience via digital and modern tech, the LIWE Communities mobile application that was developed in 2021 acts as a luxury lifestyle management platform – which has fast become one of the most popular marketplace options for residents of gated communities, top-tier residential complexes and high-end apartment buildings.

LIWE Communities’ app represents a digital transformation in the realm of condominium living, delivering an eco-friendly and sustainable approach to modern lifestyle management. The implementation of the app at OnThree20 marks a significant step towards realizing this vision, providing residents with a seamless and intuitive platform to manage their daily activities, connect with their community, and enjoy a more convenient and hassle-free living experience.

Speaking with Co-founder/CEO, LIWE Communities (Pvt) Ltd – Viraj Adhihetty stated: “By revolutionizing resident convenience and lifestyle offering management, LIWE Communities has positioned itself as a pioneering force in the condominium living sector. The successful integration of its app at the esteemed OnThree20 residential complex signifies a significant achievement for LIWE Communities and highlights its commitment to enhancing the quality of life for our app users and residents.”

One of the distinctive advantages of LIWE Communities’ app is its scalability and versatility. The platform has been carefully designed to accommodate future growth and expansion, making it an ideal solution for a wide range of residential communities beyond OnThree20. This scalability, coupled with its multi-product fit, allows LIWE Communities to adapt its offerings to meet the unique requirements of different residential complexes, ensuring that every community can benefit from the app’s transformative features, including local marketplace brands being available to residents with the click of a button.

Furthermore, LIWE Communities’ app offers a highly cost-effective solution for property developers and management companies seeking to enhance their residents’ lifestyle experiences. The low cost associated with implementing the app makes it an attractive option for both established and emerging markets, presenting a valuable opportunity for global adoption, starting with the Sri Lankan market.

LIWE Communities is already available to residents of 447 Luna Towers, Capitol Twin Peaks, Clearpoint Residencies and Elements by Fairway. As LIWE Communities continues its journey of onboarding and encouraging residents to engage with the app, it is poised to further solidify its position as a leader in the digital transformation of condominium living. With its scalable, multi-product fit, and low-cost implementation, LIWE Communities’ app presents an enticing opportunity for property developers, management companies, and residents alike to embrace a more efficient and enjoyable living experience.

 



 

 


January 24, 2023
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3min

 



 

 

Established in 2007 by Chandima Rajapatirana, a person with non-speaking autism and his family E.A.S.E. foundation has been working to enable people with disabilities create stimulating productive lives. An App such as “Kathakaramu” facilitating communication access to non-speakers fits our mission well.

E.A.S.E. Foundation, in collaboration with a dedicated group of software developers, from Yaala Labs has created a Sinhala language communication app called ‘Kathakaramu’ with the potential to transform the lives of non-speaking individuals. The app, which will be available free of charge, was originally created for the non-speaking students of the E.A.S.E. Foundation who communicate by pointing to letters on a board. It has now been expanded to help a variety of others, including deaf/mute persons who use sign language to communicate.

Non-speaking persons are often considered incapable of learning language. The students of E.A.S.E., using our simple approach to teaching language, have demonstrated repeatedly that this idea is obsolete. Each student represents a story of triumph over daunting challenges. Their language skills have enabled them to become included in their community, including their own families, as thinking, understanding beings.

Deaf/mute individuals have their own difficulties negotiating their way among a society largely unversed in sign language. Even lip readers have shared that the need to wear masks has stalled them. The ‘Kathakaramu’ app providing text to speech and speech to text is designed specially to help them. The ease with which the Sinhala alphabet is presented makes it an ideal app for anyone wanting to communicate in Sinhala.

The free ‘Kathakaramu’ app will be launched on Sunday the 22nd of January at the Sri Lanka Foundation Institute auditorium in an engaging and interactive event from 5 pm to 7 pm. For more details on the launch event, please contact 0773409148 or 0766931810.

 



 

 


November 15, 2022
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4min

 



 

 

Colombo, 14 November, 2022 – Seylan Bank, the Bank with a Heart, has enhanced its mobile banking app with features that ensure better security and further convenience to its customers. With mobility being severely affected under current circumstances, the upgraded app will be an ideal solution to conduct regular banking transactions from any location.

The latest version of the app is in-built with a convenient user interface that can provide an enhanced user experience. It includes biometric authentication for login through fingerprint and face identification providing more secure access to the account details. The secure in-App password self-reset option gives the user the ability to setup a new password from the app itself. Cutting down on the need to visit branches for account openings, the latest version allows users to open Current and Savings accounts and Fixed Deposits online, making the process much more convenient. In addition, the in-built map can be used to easily locate Seylan Bank branches, ATMs, CDM and CDK points.

Speaking about the revamped version, Chaminda Senewiratne, Head of Digital Banking – Channels at Seylan Bank stated, “The Seylan Mobile Banking App has been upgraded to provide better customer experience with additional features as well as enhanced customer security. As we face many challenges in our day to day life, this enhancement to the Mobile Banking App will ease the stress of carrying out banking transactions. We at Seylan focus clearly on customer requirements, and based on their valued feedback and suggestions, Seylan digital banking services are constantly updated to new levels of convenience. Accessible on many platforms, Seylan is  committed to provide these digital services securely and conveniently to customers of all walks of life, and not limit to one segment”

Seylan customers also have access to several other services on the mobile app including viewing their fund transfer history, report lost or stolen cards, creating favorite beneficiaries and billers for future payments, creating nick names for your accounts and many more timely features to enhance customer experience. It further provides the ability to view existing fixed deposit, loans and calculate interest rates according to the product consumed.

“For us at Seylan, ensuring that we meet the needs of our customer is always priority. We look at all the aspects through which we can make our products and services accessible, convenient and safe. Revamping the Seylan Mobile App is essential to enable our customers the access to banking services24/7, on the go,” added Gamika De Silva, Assistant General Manager, Marketing and Sales at Seylan Bank.

The existing Seylan Mobile Banking App can be updated to the latest version through Google Play Store or Apple App Store, for a better and safer mobile banking experience.

 

 



 

 


June 20, 2022
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6min

 



 

 

 

The Commercial Bank of Ceylon has unveiled a series of offers including cash-backs, cash prizes, and free service bundles for its Q+ Payment App users who Scan & Pay to select vendors of groceries, food items, utility services and clothing.

These offers will be available until September 2022 on specific days and during certain periods at Keells supermarkets, Sen-Saal restaurants and Fashion Bug (Pvt) Ltd, and for payments to SLT-Mobitel the Bank said.

Additionally, Commercial Bank Visa card holders who pay for their purchases via the Q+ Payment App at any LANKAQR merchant enabled with Visa acceptance, will be eligible for a 30% cash-back offer, up to a maximum of Rs 300 per transaction for the first three payments performed during the promotion period. The offer is also valid for Visa enabled LANKAQR bill payments through the Q+ Payment App, until the close of September.

Q+ Payment App users are also entitled to a 20% cash-back deal, up to a maximum of Rs 650 for their purchases at Sen-Saal every Saturday and Sunday until the 26th of June. Similarly, Fashion Bug will offer a 25% cash-back to shoppers, up to a maximum of Rs 2500, on 25th June 2022.

The Keells supermarket chain too has joined the LANKAQR promotion and will be gifting Rs 10,000 to one lucky shopper every day from among those who Scan & Pay via the App, until 7th July.

Furthermore, customers who settle their SLT-Mobitel mobile bills by scanning the LANKAQR code appearing on their eBills with the Q+ Payment App, will be rewarded with 5GB of free data, 300 Mobitel-to-Mobitel (M2M) voice call minutes and 300 M2M SMS. This offer is subject to a minimum bill payment value of Rs 1000.

The Q+ Payment App which is already the fastest-growing QR app in the country and the first QR-based payment application to be launched under LANKAQR, was recently declared the number one Payment App by LANKAQR following an analysis of its latest statistics. The Q+ Payment App was accorded this recognition based on the data collected by LANKAPAY on the number of successful ‘Scan & Pay’ transactions performed by scanning the LANKAQR code issued by merchants.

To become LANKAQR’s No 1 acquirer and the market leader, the Q+ Payment App had to compete against 24 other mobile applications capable of reading LANKAQR codes that were issued by 19 entities of competitor banks and financial institutions, the Bank said.

Commenting on this achievement, the Chief Manager of Commercial Bank’s Card Centre Mr Nishantha De Silva said: “LANKAQR’s recognition of Q+ as the payment app with the highest recorded transaction volume in the recent past, in the face of fierce competition and the non-conducive economic climate in the country, is a testament to the trust our customers have placed in our technology. This is an immense encouragement to the Bank’s road-mapped digital journey.”

The Q+ Payment App is currently the only payment app in Sri Lanka compatible with VISAQR, Mastercard QR and UnionPay QR. In October 2021, the App surpassed the 100,000 registered customers milestone, doubling its customer base in just five months. LANKAQR is a project initiative from the Central Bank of Sri Lanka to ensure all QR codes and QR based transactions in Sri Lanka are standardised and interoperable.

Sri Lanka’s first 100% carbon neutral bank, the first Sri Lankan bank to be listed among the Top 1000 Banks of the World and the only Sri Lankan bank to be so listed for 11 years consecutively, Commercial Bank operates a network of 268 branches and 940 automated machines in Sri Lanka. Commercial Bank is the largest lender to Sri Lanka’s SME sector and is a leader in digital innovation in the country’s Banking sector. The Bank’s overseas operations encompass Bangladesh, where the Bank operates 19 outlets; Myanmar, where it has a Microfinance company in Nay Pyi Taw; and the Maldives, where the Bank has a fully-fledged Tier I Bank with a majority stake.

 



 

 

 


November 10, 2017
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4min

Thursday, 9th November 2017, Colombo: DFCC Bank PLC launched “DFCC Premier Go”, the first ever premier banking app in the industry, exclusively for its Premier customers, at a special launch event held on November 2, 2017 at DFCC Bank’s Executive Lounge.

Introducing the Premier Go logo

DFCC Premier Go is yet another revolutionary feature in DFCC Bank’s mobile banking platform, developed by Synapsys; DFCC’s Fintech subsidiary that has been at the forefront of digital innovations in the banking industry having developed products such as Lanka Money Transfer and the Vardhana Virtual Wallet which was launched last year.

 

The unique feature of the Premier Go App is that it enables customers to contact their Relationship Manager at the click of a button via video conferencing. In the event that a face-to-face meeting is required, this App can assist with scheduling appointments with the Relationship Manager at a time convenient to the customer. They are also able to chat with the Relationship Manager and leave messages for follow-up after working hours, providing them with access to DFCC Banking services anytime and anywhere in the world.

 

In addition, this App enables the customer to be informed about all their financial information and transactions related to their DFCC Premier account in a secure manner, including transactions done, balances, etc. Information is updated in real time, thus, all their personal financial management information is available at the click of a button and they will also receive alerts and notifications on any changes enabling them to make well-informed and timely decisions. Furthermore, they can also enjoy several transactional features and learn about customised promotional offers.

Customers trying out the Premier Go app for the first time

“DFCC Bank’s Premier Banking service offers an exclusive service to customers and the DFCC Premier Go app is an extension of this personalized and relational service,” said Lakshman Silva – CEO, DFCC Bank. “DFCC Premier Go is based on the same premise of service we offer in person at our branches – providing a customised experience, expert financial advice and guidance, and a global outlook that enables strategic financial investment to our premier customers.”

Using the DFCC Premier Go App is also a sustainable solution that will significantly cut down on paper communications – helping the environment as well as increasing speed, efficiency. The App is created for both android and iPhones and is available for download on Google Play and the App Store.



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Lanka Business News is amongst the leading online Business News portals in Sri Lanka, unique for its focus on contemporary business news relevant across multiple industries operating in the country. We present not only the news, but a perspective based on observations and possible implications of a prevailing news item. LBN also provides an insight to the impact of a global economic or industrial development, thus helping stakeholders make informed and calculated decisions.




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