October 17, 2023
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5min

 



 

 

Renowned for its commitment to cutting-edge technology and innovation, Emirates has launched a new strategy called ‘One Device’ leveraging Apple products, whereby all 20,000 Emirates Cabin Crew receive iPhone 13 or iPad Air configured with custom Emirates apps to improve and streamline passenger service onboard, as well as enhancing the overall crew experience.

Emirates has already invested more than AED 32 million into the initiative and began giving out Apple devices one year ago. Today, more than 7,000 Emirates crew members use iPhone across 450 daily flights in the global network. In the coming months, an additional 5,000 cabin crew will receive iPhone and iPad featuring new apps and features that build on the successful deployment.

Emirates in-house Service Delivery and IT teams conducted an extensive user research campaign with cabin crew before designing and building a range of native, custom-built apps to revamp the user experience for cabin crew and to ensure passengers receive the world class service experience expected from Emirates. Feedback to date shows that Apple products are empowering cabin crew to feel better prepared at work and enabling them to offer highly personalised service to passengers.

Custom-built applications include an app to improve the inflight meal order-taking process in Business Class, ensuring swift and precise service and allowing cabin crew to see each passenger’s profile and Skywards status. Another app ensures cabin crew can access up-to-the-minute roster and flight information, view seat changes and upgrades, and an overview of which cabin crew are onboard. By providing a 360-degree view of passengers, Emirates cabin crew can access critical real-time information and are equipped with the tools they need to perform at their best, personalising each customer’s experience to an unprecedented degree, even providing information such as dining and drinks preferences and onboard loungewear sizes – if used on prior flights.

The One Device initiative also enhances cabin crew performance and safety standards by ensuring they can access 24/7 support globally, including a team of specially trained experts at Emirates Dubai hub, as well as via Apple Support. Enhancing safety onboard, cabin crew can check official processes at any time, via remotely updated operational manuals and use One Device as a platform for continuous education through micro-learning. Emirates Cabin Crew are permitted to use the iPhone for personal use and their private data is protected.

Apple products support the demanding operating environment of Emirates cabin crew with many functionalities including fast charging, an extended battery life, lightweight design, and premium build quality. Additionally, Apple’s industry leading security protects customer and cabin crew information, protecting both the guest and employee’s privacy by leveraging the security built into the device, authenticating user identity with secure Face ID, and removing the flight information once the journey is completed.

The rollout of One Device has been supported by an in-person experience zone at Emirates Headquarters in Dubai, a 24/7 one-stop-shop for cabin crew to query hardware and operating software issues, access Emirates application support, fulfil their device accessory needs and more.

 



 

 


September 25, 2023
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2min

 


 

 

SLT-MOBITEL is providing a groundbreaking opportunity, enabling customers with latest Apple iPhone devices to experience the best of 5G technology through its state-of-the-art 5G trial network. Apple users who have 5G compatible iPhone devices and with the latest iOS 17 update can now experience 5G when they are in a SLT-MOBITEL 5G trial zone.
Recognising 5G as a game-changer, SLT-MOBITEL was the first to trial 5G technology in South Asia in 2018 and has been at the forefront of the 5G revolution in Sri Lanka ever since. Recently, SLT-MOBITEL expanded its 5G pre-commercial trial network across main cities including Colombo, Kandy, Anuradhapura, Galle, and Jaffna, setting pathways for customers to seamlessly explore the possibilities of 5G technology.


Celebrating the new offering, SLT-MOBITEL is providing its customers with an amazing 10GB of free trial data on the lightning-fast 5G network. The trial data allows users to explore the capabilities of 5G without an initial cost and harness the full power of 5G technology, unlocking a world of new possibilities.
SLT-MOBITEL extends a special invitation to customers who own 5G enabled iPhone 12 devices and beyond, to seize this exciting opportunity and become part of the 5G revolution by updating their eligible iOS device.
For more information, please contact 1717 or visit www.sltmobitel.lk.

 


 

 


April 23, 2020
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3min

Across the world, governments and health authorities are working together to find solutions to the COVID-19 pandemic, to protect people and get society back up and running. Software developers are contributing by crafting technical tools to help combat the virus and save lives. In this spirit of collaboration, Google and Apple are announcing a joint effort to enable the use of Bluetooth technology to help governments and health agencies reduce the spread of the virus, with user privacy and security central to the design.

Since COVID-19 can be transmitted through close proximity to affected individuals, public health organizations have identified contact tracing as a valuable tool to help contain its spread. A number of leading public health authorities, universities, and NGOs around the world have been doing important work to develop opt-in contact tracing technology. To further this cause, Apple and Google will be launching a comprehensive solution that includes application programming interfaces (APIs) and operating system-level technology to assist in enabling contact tracing. Given the urgent need, the plan is to implement this solution in two steps while maintaining strong protections around user privacy.

First, in May, both companies will release APIs that enable interoperability between Android and iOS devices using apps from public health authorities. These official apps will be available for users to download via their respective app stores.

Second, in the coming months, Apple and Google will work to enable a broader Bluetooth-based contact tracing platform by building this functionality into the underlying platforms. This is a more robust solution than an API and would allow more individuals to participate, if they choose to opt in, as well as enable interaction with a broader ecosystem of apps and government health authorities. Privacy, transparency, and consent are of utmost importance in this effort, and we look forward to building this functionality in consultation with interested stakeholders. We will openly publish information about our work for others to analyze.

All of us at Apple and Google believe there has never been a more important moment to work together to solve one of the world’s most pressing problems. Through close cooperation and collaboration with developers, governments and public health providers, we hope to harness the power of technology to help countries around the world slow the spread of COVID-19 and accelerate the return of everyday life.

Source: blog.google | Announcements

November 8, 2017
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4min

As people line up to give Apple their hard earned cash for an iPhone X, the company has announced its smartphones are now able to send money to people using its Apple Pay Cash feature, which was announced in June and released in iOS 11.2 Beta on Tuesday. The new person-to-person payment tool adds a Apple Pay Cash card to iOS’s Wallet app, and lets friends, family, and other contacts send and receive funds via the Messages app.




Paying a person is as easy. Simply chat with your friend like you normally would about who owes whom what, then tap on the dollar amount within the sent message. That triggers a drawer of sorts to spring up from the bottom of the iPhone’s screen, showing the amount of money being discussed, along with two buttons: “Request” and “Pay.” Just tap on the appropriate one, and the transaction gets going.

Source : FORTUNE

If you’re the payer, the funds will come out of your Apple Pay Cash card balance, and if you’re the payee, the funds will make your balance higher. There are no fees to send or receive money, but the program can cost you, depending on how you fund your account. Linking your account to a debit card is free, but there is a 3% fee if you fund your account with a credit card.

While Apple Pay Cash sounds like a great alternative to paper money, the service has some limits. For instance, when it comes to to sending and receiving money, $1 is the minimum transfer amount. Also, in funding your Apple Pay Cash account, you must add a minimum of $10, and you can’t make a transaction over $3,000 (including sending money back to your bank). In addition, you cannot add more than $10,000 during a 7-day period, and Apple Pay Cash accounts cannot hold a balance higher than $20,000.

Apple is relatively late to the person-to-person payment game, with competitors like Venmo, Square, and Paypal already having released solutions. But by pairing its payment solution with the iMessage platform, the company is likely to do well because users won’t have to download a new app. However, Apple Pay Cash is currently only available to iPhone owners who download the new iOS 11.2 Beta, an in-development operating system that is slated to have its final, wide-scale release later this year.

Apple was also late to contactless payments in October 2014, when it launched Apple Pay, its solution for using its iOS to pay companies for products and services. However, Apple CEO Tim Cook says Apple Pay’s usage has been growing, especially as chains like McDonalds and Chipotle have signed on to use it.



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Lanka Business News is amongst the leading online Business News portals in Sri Lanka, unique for its focus on contemporary business news relevant across multiple industries operating in the country. We present not only the news, but a perspective based on observations and possible implications of a prevailing news item. LBN also provides an insight to the impact of a global economic or industrial development, thus helping stakeholders make informed and calculated decisions.




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