Mercedes-Benz Archives

August 16, 2023

DIMO, a leading diversified conglomerate and the sole Authorized General Distributor for Mercedes-Benz in Sri Lanka has unveiled an exciting leap towards sustainable mobility with the introduction of the all-electric Mercedes-Benz EQ range to the local market.

The all-electric Mercedes-Benz EQ Range offered by DIMO includes the impressive line-up of Mercedes-Benz EQA, EQB, EQE, EQE SUV, EQS & EQS SUV, catering to diverse customer segments. With this significant introduction of electric mobility to the nation, DIMO reinforces its commitment to the company’s sustainability agenda for 2030, which centers on providing innovative and sustainable products to build a resilient business.

EQA is the name of the new entry-level model in the all-electric world of Mercedes-Benz EQ vehicles. The dynamic design of its SUV body is an indicator of the driving enjoyment to be found on board. Offering an excellent compromise between performance & costs, the EQA is the first all-electric member of the compact car vehicle from Mercedes-Benz. The Mercedes-Benz EQA delivers all the thrilling characteristics of the vehicle, combined in this case with an efficient electric powertrain. The EQA with 140 kW output has a driving range of 450 km.

The EQB captures Mercedes-EQ’s Progressive Luxury with an edgy and characterful SUV. It features the signature black panel grille with a central star, along with a continuous light strip at the front and rear. The EQB with 140 kW output has a driving range of 450 km.

As another model series based on the electric architecture for large vehicles (EVA2), the EQE business saloon exudes a sporty “purpose design.” It embodies the distinctive elements of Mercedes-Benz EQ, characterized by one-bow lines and a cab-forward design. The EQE with 215 kW output has a driving range of 650 km.

The EQE 4MATIC SUV, which is a versatile variant of the EQE executive sedan, combines essential innovations from the EQS while maintaining a dynamic edge, and its spacious interior accommodates countless needs. The EQE SUV with 215 kW output has a driving range of 500 km.

Marking the debut of Mercedes-Benz EQ’s first all-electric luxury saloon, the EQS redefines the luxury segment. It embodies cutting-edge technology, design, functionality, and connectivity, promising an exceptional experience for both drivers and passengers. The EQS with 265 kW output has a driving range of 700 km.

The EQS 4MATIC SUV stands as an avant-garde, luxurious solution for up to seven occupants. With powerful electric motors and responsive all-wheel drive, it conquers light terrain while adhering to sustainability principles. The EQS SUV with 265 kW output has a driving range of 550 km.

Rajeev Pandithage, Executive Director of DIMO and overseer of the Mobility segment within the Group said, “At a global level, we stand at a critical juncture in the realm of electrification. DIMO is fully equipped for this electrifying journey, boasting a versatile array of Mercedes-Benz electric vehicles. The maintenance qualifications for these vehicles play a pivotal role in ensuring the safety of our community. Our team of highly trained specialists and state-of-the-art tools are well-prepared for servicing and repairing these electric vehicles. Furthermore, DIMO is geared to offer tailor-made EV Infrastructure including Solar Grid Solutions, Home & Commercial Charging installations, etc. As a trailblazer in the automotive industry, DIMO remains committed to fuelling the dreams and aspirations of the nation by spearheading electric mobility across the country.”

As the sole Authorized General Distributor for Mercedes-Benz in Sri Lanka only DIMO offers a Mercedes-Benz AG Manufacturer Warranty of 8 Years/160,000 km for EQA & EQB while 10 Years/250,000 km for EQE & EQS models for HV Batteries, trusted DIMO Aftersales Services, free 24-hour island-wide roadside assistance, computerised vehicle maintenance records and more. Vehicle owners will also avail themselves of DIMO’s exceptional customer care through the services of a dedicated Sales Consultant and Service Adviser. Additionally, DIMO also offers free vehicle collection and return services offering greater convenience to valued customers.

All repairs are performed by Mercedes-Benz Technical Experts, as per Mercedes-Benz AG guidelines using Genuine parts with the latest Mercedes-Benz AG recommended software updates tailored for specific vehicle models directly via the manufacturer’s systems. Furthermore, DIMO assists customers with insurance and warranty claims and also provides access to exclusive Service Programs personally conducted by Mercedes-Benz AG Technical Experts.

DIMO’s esteemed partner, Mercedes-Benz AG, is dedicated to achieving a carbon-neutral new car fleet under its “Ambition 2039” initiative. By 2030, over half of the cars sold by Mercedes-Benz AG will feature electric drive systems, aligning with a commitment to global sustainability. Furthermore, Mercedes-Benz AG ensures carbon-neutral manufacturing processes and employs resource-saving materials, reflecting a comprehensive dedication to eco-conscious practices.

DIMO’s introduction of the all-electric Mercedes-Benz EQ range marks a monumental stride towards sustainable mobility. As a responsible organization, DIMO has implemented the necessary mechanisms to dispose and re-export of the batteries of these vehicles once their lifetime has been surpassed. Endorsing ethical business practices in the nation, DIMO looks forward to attracting and retaining valued like-minded customers and partners to take the legacy forward as their perfect mobility partner.

December 2, 2021

DIMO has once again earned the prestigious “General Distributor Award” by Mercedes-Benz AG, outperforming others in the region, in the General Distributor category, at the recently held Mercedes-Benz Service Excellence – Regional Award Ceremony. DIMO has created new standards in regional service excellence by gaining a higher Customer Satisfaction Index and Net Promoter Scores. This resulted in DIMO receiving the best Service Excellence Award ranking among the General Distributors in the region.

Mercedes-Benz Service Excellence – Regional Award Ceremony also recognised Hirun Koralage, Amantha Yapa and Sahinda Wasalathanthrige – three members of DIMO’s Mercedes-Benz Service Facility, as “Top Service Advisers of the Year” in the region. These recipients are selected based on several criteria and they have once again raised the bar in Service Excellence and have demonstrated their superior professionalism and commitment in serving their customers, which has earned them this incredible accolade.

DIMO Chairman & Managing Director Ranjith Pandithage stated “Our constant winning streak portrays that DIMO is the only trustworthy place for Mercedes-Benz vehicles in Sri Lanka. This also demonstrates DIMO’s passion towards ensuring maximum customer delight, while keeping in line with our purpose of fuelling dreams and aspirations of the communities we serve in. Our team constantly strives to provide peace of mind to our customers, with the promise of best service for their beloved three-pointed star.”

This phenomenal accomplishment further showcases DIMO’s focus on creating and delivering exceptional customer service, even during the challenging times similar to the COVID-19 pandemic. The continuous success at the Mercedes-Benz Service Excellence – Regional Award ceremonies solidifies DIMO’s commitment to delivering the best in terms of service and experience, to its customers.

DIMO believes that continuous technical training supplemented with knowledge shared by Mercedes-Benz certified trainers plays an integral part in delivering a pleasant and a luxurious journey for the customer. DIMO’s investments on software, special tools and equipment recommended by Mercedes-Benz AG always guarantee the best quality of service, at each customer contact point.

DIMO also adheres rigorously to all Mercedes-Benz repair processes and guidelines to ensure that every vehicle repaired or serviced at DIMO 800, is attended to with the utmost care and efficiency, as it is the only Mercedes-Benz AG authorised Service Centre in Sri Lanka, fully equipped with the latest technology and technical experts, catering to all Mercedes-Benz vehicles.

The trust placed on DIMO for the past eight decades is not only a constant reassurance to its clientele and valued Principals such as Mercedes-Benz AG, but also a testament to the fact that DIMO is committed to provide reliable and trustworthy service, of the highest quality, making it the true home of Mercedes-Benz in Sri Lanka.

July 26, 2021

DIMO, one of the leading conglomerates in Sri Lanka, together with its long-standing partner Mercedes-Benz, introduced Mercedes-Benz Engine Oil to the Sri Lankan market recently.

Engine oil is the most important lubricant in any automobile. Mercedes-Benz automobiles are no ordinary mode of transportation and it demands the world’s leading expertise of Mercedes-Benz Genuine Engine Oil. Mercedes-Benz oil will keep the beating heart of the three-pointed star ticking flawlessly, for decades to come, especially for modern-day technological marvels that demand high tolerances. Mercedes-Benz Genuine Oil is a product that comes directly from the Mercedes-Benz AG to DIMO, which has been tested and proven for its excellence at the Mercedes-Benz AG Research and Development centres.

Reduced friction leads to greater performance and Mercedes-Benz Engine Oil is engineered to cope perfectly with the mechanical and thermal loads exerted on an engine while in use. As engine oil goes through heat cycles from regular use, a residue is formed. This remnant increases the friction between components within the engine, which in turn increases engine wear. The Mercedes-Benz Genuine Engine Oil aims at tackling this issue head on by making this a non-issue.

Chief Operating Officer at Mercedes-Benz Cluster of DIMO Rajeev Pandithage stated, “We are pleased to introduce Mercedes-Benz Genuine Engine Oil to the Sri Lankan market as the Only Authorized Agent for Mercedes-Benz in Sri Lanka. It is DIMO’s collective responsibility to reduce emissions, thereby we offer our fullest contribution to mitigate the environmental pollution. Improved Fuel Efficiency is one of the most important features of Mercedes-Benz Genuine Engine Oil, which is a major pillar of support to DIMO’s sustainable initiatives while also offering greater fuel savings for our valued clientele.”

Less vehicle failures are always a pleasure especially during the busy life schedules of the valued clientele, thus making reliability a primary objective of Mercedes-Benz Genuine Engine Oil. The focus on reducing evaporation loss, along with oil burn and maintaining a consistent oil flow within the tight parameters required by a “Star” engine, ensures the heart of your pride and joy remain healthy for decades to come.

Sri Lanka’s tropical climate poses additional stress on engine oil. Mercedes-Benz Genuine Engine Oil is specifically designed to operate in temperatures of up to 260 degrees Celsius, allowing for uncompromised performance on our equatorial island.

Engine oil plays a paramount role in the operation of the vehicles. Mercedes-Benz automobiles should not be stranded or be victims of costly repairs due to shortfalls in regular maintenance. If improper fluids are used, the valued clientele would be the victims of engine oil leaks, engine ceasing, unpleasant smells of burning oil and irritating noises in the form of engine ticking. Even a visit to the colder hill country climates of Sri Lanka might go sour, as unsuitable engine oil may result in the engine failing to ignite. Rest assured that Mercedes-Benz Genuine Engine Oil will not leave you stranded at any point of your Mercedes-Benz experience.

It is also advised for all Mercedes-Benz users in Sri Lanka to look for the DIMO Guaranteed Genuine Hologram Sticker placed on each Mercedes-Benz Genuine Engine Oil can to ensure the authenticity of the product being purchased.

July 27, 2020

Sri Lanka’s premier private sector bank HNB PLC, partnered with Diesel & Motor Engineering PLC (DIMO) the only authorised general dealer for Mercedes- Benz and Jeep in Sri Lanka, to offer customers an exclusive range of leasing packages inclusive of attractive interest rates and benefits.

The partnership is applicable for all brand new/ pre-owned Mercedes-Benz passenger cars and commercial vehicles, as well as Jeep SUVs sold by DIMO. The offer extends to Mercedes-Benz and Jeep vehicles already in stock with new models to be added to the list soon. HNB Deputy General Manager- Retail and SME Banking, Sanjay Wijemanne and DIMO Group CEO, Gahanath Pandithage graced the ceremony held at ‘DIMO 800’ to cement the partnership.

“The long-standing relationship between DIMO and Mercedes-Benz is a partnership built on innovation and excellence. This tie-up will offer vehicle enthusiasts in our loyal customer base a unique framework to access tailor-made leasing packages to purchase some of the world’s finest motor vehicles and enjoy outstanding after-sales service. This tie-up will undoubtedly excite customers who have been dreaming of acquiring a premium vehicle as they have the means to make their dream purchase via our flexible, convenient leasing package,” HNB Deputy General Manager – Retail & SME Banking, Sanjay Wijemanne stated.

HNB customers can obtain lease facilities for special concessionary interest rates and optional repayment methods where leases with a residual value of 50% and structured leases with “Interest only” option made available

“Coming up with unique, customer-focused mechanisms to enable our clientele to purchase their dream vehicle has been our forte. Through this latest partnership with HNB, we can offer the lowest rates in the market. As a result, more clients will be able to afford their dream Mercedes-Benz or Jeep vehicle through us,” DIMO General Manager- Mercedes Benz, Rajeev Pandithage said.

DIMO will offer HNB customers with special discounts of up to Rs. 300,000 for specific vehicle models, in addition to 5 years of free service up to 300,000 km, as well as a five-year warranty for 14 seater mini-coaches and single cabs and a three-year warranty for Jeep gladiators.

Furthermore, DIMO offers unmatched after-sales services. All DIMO imported vehicles receive service repairs for every 10,000 km, with factory warranties, and one year warrantees for each repair.

Meanwhile, new leasing customers will be offered the HNB Prestige Prime credit card providing access to exclusive discounts on automobile products, servicing, spare parts, tyres and batteries. The first year annual fee for the credit card is waived off.

More information on the HNB DIMO Lease Promotion for Mercedes-Benz and Jeep vehicles can be obtained from any HNB Customer Centres or the Mercedes-Benz Centre ‘DIMO 800’ by calling on 0112449797.

January 11, 2018

Thursday, 11 January 2018, Colombo: Commencing the New Year with exciting news for its customers, Mobitel has renewed its popular ‘Cash Bonanza’ programme for Year 2018. Mobitel Cash Bonanza is being re-launched in the New Year with more valuable prizes. The 2018 Cash Bonanza promotion will give away Mercedes Benz cars and moreover, loyal and lucky Mobitel customers are eligible to win over Rs. 190 Mn worth of Cash Prizes throughout the year in the Daily and Quarterly Draws. As many as 220,000 Daily winners can win cash prizes each up to Rs.500 on a daily basis throughout the year. Mobitel is the first operator in the mobile telecommunication industry to carry out this mega promotion starting with giving out 24 Montero Jeeps in the years 2016 and 2017 and this year this has been upgraded to give away Mercedes Benz cars to its valued customers.

Cash Bonanza is a recharge/bill payment promotion for Mobitel customers. Mobitel Pre-Paid, Post-Paid and Broadband customers are eligible for the Mobitel Cash Bonanza draw with a winning chance for every Rs. 50/- cash recharge, reload or Post-Paid bill value payment. There is no separate registration process but all Mobitel customers are automatically entitled for the draw. For the daily cash prizes, Pre-Paid winning customers will receive the prize by way of talk time and data for the same value and Post-Paid winning customers will receive the prize by way of a rebate on their Post-Paid bill. Cash Bonanza winners will only be notified via Mobitel’s customer care hotline 071 27 55 777 and in writing via post. Customers will not be charged an additional fee for any prizes they have won.

During 2016 and 2017, the Cash Bonanza Extravaganza created immense excitement and anticipation amongst its customers islandwide, gifting 24 luxury Montero Jeeps through the two years to 24 lucky winners. In addition, Mobitel awarded cash prizes to over 800,000 lucky customers throughout the two years. Mobitel customers received Rs. 700 million throughout 2016 and 2017. These prizes have enhanced lives of the winners who value the generosity of Mobitel. Committed to adding further value to its loyal customer base, the operator has ramped up the prize value of its Cash Bonanza by distributing the more valuable and prestigious Mercedes Benz in 2018.

September 28, 2017

Buying a brand new Mercedes-Benz from DIMO is not merely a question of warranties and security. It’s more about starting a relationship with a company that has waded through with a history that has adorned the nation for over 78 years. As the only authorized distributor in Sri Lanka, for Mercedes-Benz for over 7 decades, DIMO’s relationship with Mercedes-Benz is as old, as prestigious.

As the authorised dealer for Mercedes-Benz in Sri Lanka, DIMO provides unmatched value and privilege to its customers. This means that DIMO is deeply aware of the individual customer’s preferences and seeks to align them with the Mercedes-Benz he or she intends to own. It is a fact that buying a multi-million vehicle is an investment, and for an investment to hold and appreciate in value – it must be genuine and of supreme quality. Whilst several third party intermediaries also do provide three-pointed stars, none can match the assurance and attention to customer expectations as DIMO does.

Moreover, DIMO looks beyond sales by offering an outstanding array of after-sales services to its customers. It’s about the quality of the services that are unmatchable by any other luxury brand nor company in the industry. Mercedes-Benz vehicles from DIMO are serviced every 10,000 km, with factory warranties and 1 year warranties for each repair. This reinforces the fact as to why one should buy from DIMO.

The three-pointed star is partnered with one of Sri Lanka’s leading automobile distributor and after sales provider to provide the best and nothing for aspiring Mercedes-Benz customers. The newly built DIMO 800 is probably the largest service and repair centre in this part of the world, and is also the most modern centre in the region. This also emphasises the importance and value placed on Mercedes-Benz in Sri Lanka – after all, Mercedes-Benz is the most luxurious automobile brand in the world.

Considering the strengths and advantages of Mercedes-Benz sales and after sales at DIMO, one does not need to think twice when making the decision as to where they should buy a Mercedes-Benz from. As mentioned earlier, a Mercedes-Benz is an investment. And a smart investor knows that the investment will hold value as long as the product is genuine and is maintained according to the highest standards. DIMO will continue to introduce the latest and the most exciting three pointed stars to Sri Lanka, and continue to build the trust among the Mercedes-Benz community.

August 28, 2017

The Mercedes-Benz Commercial Vehicle team of Diesel & Motor Engineering PLC (DIMO) recently handed over the keys to a fleet of three premium Mercedes-Benz VITO vans purchased by the Management of Aitken Spence Travels. Considering the rapid development and increasing demand in tourist activity in the country, super luxury and comfort transportation for foreign visitors has been a developing requirement, thus the Mercedes-Benz Vito is now a preferred choice in the industry.

Aitken Spence Travels is the leading destination management company in Sri Lanka which served over 153,000 foreign visitors in the last financial year. The company is partnered by TUI, the World’s largest tourism integrated company and commands market leadership in Sri Lanka. Their customers who travel from the four corners of the world are guaranteed of safety, comfort and superior service when travelling with Aitken Spence Travels. Thus, it is believed that the new additions to its fleet will enhance the service quality offered by Aitken Spence Travels.

Commenting on this handover ceremony, Shamal Fernando, Business Unit Manager, Mercedes-Benz Commercial Vehicles said, “Mercedes-Benz is synonymous with luxury, comfort and safety. Therefore, we believe the VITO Vans being used in the tourism and travel sector would not only enhance the business of Aitken Spence Travels but will also uplift the profile of customers and further ensure customers to reach their destinations in a safe, comfortable and luxurious manner. Moreover, the Vito Vans run on low running costs which minimize the cost of maintenance thereby offering interested customers to experience the vehicle’s fullest potential. Furthermore, the Vito Vans are offered with a 1st year maintenance completely free with 15,000km servicing intervals, the Vito is the perfect blend for the tourism sector for best return on investment. Evolving into the tourism sector is a testament that large scale businesses are acquiring the services of Mercedes-Benz to further their business ideals. We believe that this trend will continue as safety, comfort and luxury are a key element that drives our brand.”

The Mercedes-Benz VITO, a lavish brand in itself also comes with a 24hr road side assistance service provided by DIMO with a 16KM’s per liter on fuel usage with first year vehicle services completely free.

DIMO offers their customers to gain access to world-class products and services across the country that has earned an outstanding reputation. By being the authorized dealer of Mercedes-Benz in Sri Lanka for over 78 years, DIMO further provides its customers with the best sales and after sales facilities.

DIMO Paves the Way for Sustainable Mobility in Sri Lanka with the All-Electric Mercedes-Benz EQ Range

DIMO reigns supreme at Mercedes-Benz Service Excellence – Regional Award Ceremony

DIMO Launches Mercedes-Benz Genuine Engine Oil in Sri Lanka

HNB- DIMO partner to offer exclusive leasing options for Mercedes-Benz and Jeep

Prestigious Mercedes Benz cars and millions of cash prizes up for grabs with ‘Mobitel Cash Bonanza 2018’

DIMO provides unmatched value for Mercedes-Benz customers

Mercedes-Benz VITO Premium Vans to strengthen the Sri Lankan tourism industry