Seylan Bank Archives

April 8, 2024

08 April 2024, Colombo: Seylan Bank honoured its Mega Rewards customers at the Wedding Show 2024, marking a significant moment in its partnership as the Official Banking Partner of the largest wedding exhibition in the country. The event served as a platform to recognize and reward the loyal customers of Seylan Bank who have been integral in the success of the Mega Rewards program.

The Mega Rewards program offers cash grants for various life milestones, including weddings, childbirth, wedding anniversaries, birthdays, children’s education and more. The program stands out as the only rewards scheme that guarantees rewards for these cherished moments.

At the Wedding Show 2024, Seylan Bank rewarded several Mega Rewards customers who have fulfilled the qualifying criteria. Mrs. Suneetha Heenatigala from Borella Branch was recognized for her 60th Birthday celebration, while Ms. Kavisaahari Srisivakumaran from Wellawatte Branch was rewarded for her outstanding results in the Year 5 Scholarship exam. Ms. Nathali Stephany Fernando from Moratuwa Branch received recognition for her exceptional performance in the Ordinary Level Exams, and Mr. Janaka Ruwan Anthony from Moratuwa Branch was acknowledged for his eligibility for a Hotel Package reward.

Asiri Abhayaratne, Assistant General Manager – Marketing & Sales at Seylan Bank, said, “We are thrilled to recognize and reward our Mega Rewards customers at the Wedding Show 2024. This event not only highlights our commitment to providing tangible benefits to our customers but also underscores the importance of commemorating life’s significant milestones together. We extend our heartfelt congratulations to all our customers and look forward to continuing to serve them.” Seylan Bank remains dedicated to enhancing the banking experience for all its customers coupled with Mega Rewards benefits.

For more information about Seylan Bank’s Mega Rewards program and other services, please call the hotline at 011-200 88 88.

April 4, 2024

Seylan Bank announced its outstanding success at the LankaPay Technnovation Awards 2024, where it secured multiple accolades, including two Gold awards, one Bronze award, and a Merit Award. The Bank’s commitment to innovation and customer-centric digital banking solutions has been recognized once again, solidifying its position as a leader in the banking industry.

Seylan Bank clinched a Gold award for the best “Common ATM Enabler,” underscoring its dedication to enhancing customer convenience by encouraging the widespread usage of ATMs for transactions. Additionally, the bank secured another Gold award for “Bank of the year for Excellence in Customer Convenience,” reaffirming its relentless pursuit of excellence in user experience and service improvement based on customer feedback.

Additionally, Seylan Bank secured a Bronze Award for overall Excellence in Digital Payments whilst the Merit award was bestowed for “Bank of the year for financial inclusion,” highlighting the institution’s efforts in reaching out to customers and empowering them through accessible and inclusive banking services.

These achievements reflect Seylan Bank’s strategic focus on digital transformation and innovation. Over the past few years, the bank has diligently worked on consolidating and upgrading its digital infrastructure, resulting in top-notch digital banking services.

In the retail banking sector, Seylan Bank has pioneered several initiatives, including eKYC-based onboarding and the introduction of cutting-edge mobile banking applications. The bank’s commitment to digital excellence extends beyond its existing customer base, with the introduction of SeylanPay, a versatile mobile application catering to both bank customers and non-customers, facilitating seamless digital payments and transactions.

On the corporate Banking and SME front, Seylan Bank continues to excel with its innovative solutions. The Seylan Merchant Portal stands out as a groundbreaking platform, providing SMEs with hassle-free online payment collection solutions, thereby enhancing their operational efficiency and enabling them to focus on their core business activities.

Moreover, Seylan Bank has made significant investments in back-end core infrastructure and middleware, including robust API services, to facilitate seamless integration for corporate clients. These initiatives reflect the bank’s unwavering commitment to empowering businesses with secure and efficient digital solutions.

Commenting on the awards, Chaminda Senewiratne, AGM of Digital Banking channels, Seylan Bank stated, “We are thrilled to be recognized for our commitment to innovation and customer-centricity. These awards are a testament to our ongoing efforts to leverage digital technology to enhance banking experiences and foster financial inclusion. At Seylan Bank, innovation is ingrained in our DNA, guided by our core principle of being ‘The Bank with a Heart,’ where customer needs always come first.”

Seylan Bank’s resounding success at the LankaPay Technnovation Awards 2024 reaffirms its position as a trailblazer in the banking industry, setting new benchmarks for digital excellence and customer satisfaction.

March 26, 2024

26 March 2023, Colombo: Seylan Bank celebrated its 36^th anniversary by reaching another milestone through its Seylan Pahasara initiative. On March 25^thand 26^th, 2024, the bank inaugurated six new libraries at schools in need across Sri Lanka. This marks a significant step towards its ongoing commitment to nurturing young minds and fostering a culture of learning.

The newly opened libraries are situated at Moratu Maha Viduhala in Moratuwa, Meesalai Veerasingam Central College in Chavakachcheri, St. Anne’s Maha Vidyalaya in Daluwakotuwa, Ameen Maha Vidyalaya in Kattankudy, Dambadeniya Central College in Narammala and Sri Chandrananda Buddhist Girls’ College in Kandy. This expansion brings the total number of libraries spread island wide to 231.

Seylan Bank remains dedicated to the essence of physical libraries, acknowledging the value of printed materials in fostering a comprehensive learning environment. However, driven by the vision to evolve traditional libraries into digital hubs tailored to meet the needs of Gen Z learners, Seylan Bank is also piloting a transition towards e-libraries. This strategic move aims to assess the impact and operational implications of digitization while laying the groundwork for a seamless shift from physical to digital learning resources. Each library is equipped with facilities including computers and multimedia projectors, to facilitate collaborative learning and access to e-books alongside traditional printed resources.

Commenting on the initiative, Champika Dodanwela – Chief Financial Officer at Seylan Bank, stated, “Our longstanding commitment to the Pahasara Initiative has made a profound impact on Sri Lanka’s educational landscape, transforming countless lives. Through this sustainability initiative, we reach out to deserving schools, unlocking their potential by providing access to books and knowledge. As we commemorate another milestone anniversary, the opening of six libraries stands testament to Seylan’s unwavering dedication to empowering the next generation.” Having driven the Pahasara project since its inception in 2013, and playing an instrumental role in championing the bank’s sustainability efforts, Champika went on to say, “Seylan Pahasara is the converging efforts of principals, teachers, and students to develop the young minds of our nation. As we transition from theory to practical experiences, we provide a supportive environment for the minds of tomorrow, ensuring no student is left behind on their journey to becoming active agents of change.” Champika, who has been spearheading the Pahasara project since its inception in 2013, emphasized the collaborative efforts of principals, teachers, and students in nurturing young minds for the nation’s future.

Launched over a decade ago as part of Seylan Bank’s 25^th anniversary celebrations, the Seylan Pahasara initiative has been instrumental in uplifting education standards and fostered a passion for reading amongst the next generation of Sri Lankans. By aligning with Goal Number 4 of the United Nations 2030 Sustainable Development Goals (SDGs), the initiative underscores Seylan Bank’s commitment to providing students with access to quality educational resources and empowering them to overcome future challenges with confidence. This particular goal is a pivotal driver for positive change emphasizing the transformative power of education and the bank’s commitment towards unlocking the potential of the children of Sri Lanka.

Seylan Pahasara has been a collaborative effort involving bank staff, school authorities, parents, students, directors, and higher authorities from the Education Department. Managed with prudent oversight from the Board Sustainability Subcommittee, the project ensures that the ultimate beneficiaries, the students, receive maximum benefit.

Structured to donate books and revitalise libraries in under-privileged schools nationwide, Seylan Pahasara involves thorough consultation with education officials, principals, teachers, and stakeholders to address real needs. This initiative not only enhances educational resources but also fosters closer ties between students and the bank, offering them opportunities to engage with banking concepts for their future prospects.

SInce inception, Seylan Pahasara aimed to establish 100 libraries within four years, marking significant milestones across the island. With a fair distribution of libraries reaching every district, the project has positively impacted hundreds of students over the past decade, nurturing them to become well-rounded and forward-thinking citizens.

As Seylan Bank celebrates its 36^th anniversary, the commitment to educational excellence remains steadfast. With a pledge to increase the number of libraries to 300 within the next three years, Seylan Bank continues to unlock the potential of young minds, paving the way for a brighter future for generations to come.

March 15, 2024

14 March 2024, Colombo: Seylan Bank announced its ongoing partnership with Kedalla Construction Expo 2024 as the Title Partner for the 12th consecutive year. The expo, recognized as Sri Lanka’s premier construction and home decor exhibition, is organised by Asia Exhibitions & Conventions (Pvt) Ltd and is scheduled to take place from March 22nd to March 24th at the Bandaranaike Memorial International Conference Hall (BMICH).

Seylan Bank, with its comprehensive range of banking products and services, will be a prominent presence at the event. Visitors can explore a diverse portfolio of offerings including Housing and Personal Loans, Leasing Facilities, Credit Cards, Current and Savings Products, and more.

A team of Home Loan Specialists from Seylan Bank will be present at the expo, as part of their commitment to empowering homeowners. These specialists will be available to provide expert advice and guidance on home loans, ensuring attendees secure the financing they need with competitive interest rates. Moreover, customers can expect personalised assistance throughout the loan application process, with dedicated specialists proactively keeping them informed about the progress.

Seylan Bank will also introduce Seylan Solar Loans at the expo for the first time since its launch in November 2023. With approximately 35 merchants already onboard and plans for further expansion underway, the Seylan Solar Loans initiative aims to address the rising concerns over power consumption and escalating electricity bills. Visitors can take advantage of fixed interest rates to invest in solar energy solutions, thereby contributing to sustainability efforts while enjoying long-term cost savings.

“As a longstanding partner of Kedalla Construction Expo, Seylan Bank takes great pleasure in continuing this partnership in 2024 as well,” said Asiri Abhayaratne, Assistant General Manager – Marketing & Sales, Seylan Bank PLC. “Our participation underscores our commitment to empowering individuals and businesses with tailored financial solutions, whether it’s securing a dream home or embracing sustainable energy alternatives.”

The Kedalla Construction Expo 2024 promises an extensive showcase of over 200 trade stalls featuring a wide array of construction-related products and services. From building materials and home appliances to architectural consultancy and financial solutions, attendees will have access to everything they need to realise their construction and home decor projects. For further information on home and solar loans, customers can contact Seylan Bank’s hotline on 011-200 88 88.

March 1, 2024

Seylan Bank announced the appointment of Justice Buwaneka Aluwihare PC as an Independent Non- Executive Director to its Board with effect from 26^th February 2024.

Upon being called to the Bar in 1982, Justice Buwaneka Aluwihare PC joined the Attorney General’s Department in 1983 as a State Counsel and served the Attorney General’s Department for thirty-years and rose to the position of Additional Solicitor General in 2013.

In the same year, he was conferred ‘silk’ and appointed as a President’s Counsel.

In 1989, he was enrolled as a solicitor of England and Wales and in 2004 earned a master’s degree (LLM) from the University of London (Queen Mary College).

He worked for the United Nations as a Prosecutor in East Timor, prosecuting before the Serious Crimes Panel in war related crimes in 2001.

In the year 2015, was sworn in as a Judge of the Supreme Court of Fiji Islands and preside in the Supreme Court of Fiji as a non-resident judge.

He Functioned both as an examiner and lecturer in Law of Evidence at the Sri Lanka Law College from 2005 up until he was appointed as a judge of the Supreme Court in 2013. Also functioned as a visiting lecturer/examiner at the Kothalawela Defence University in International Humanitarian Law.

Whilst at the Attorney General’s Department, he served as a legal consultant to both, the Securities and Exchange Commission of Sri Lanka as well as the Central Bank of Sri Lanka (Financial Intelligence Unit).

During his tenure, in addition to performing the duties as a judge of the Supreme Court, he functioned as a member of the Judicial Service Commission, and was a Member of the Board of Management of the Judges Training Institute.

He also was a member of the Incorporated Council of Legal Education.

Appointed by the Cabinet, since January 2024, Justice Aluwihare functions as the Chairman of the Anti- Money Laundering and Countering of Terrorism Task Force for monitoring and reporting on the progress of the implementation of stakeholder- specific Action Plans.

February 29, 2024

29 February 2024, Colombo: Seylan Bank has been selected as one of the financial institutions entrusted with disbursing the Department of Development Finance’s innovative loan scheme for paddy purchasing. This groundbreaking initiative aims to provide accessible financial assistance to paddy millers, paddy collectors, and paddy storage owners, contributing significantly to the empowerment and upliftment of the SME sector.

Effective from 1st February 2024 to 30th April 2024, the paddy loan scheme sets out to address the financial needs of paddy millers, collectors, and storage owners, enhancing their capacity to contribute to the economy. Seylan Bank was selected as a partner bank for this initiative, in recognition of the Bank’s commitment to fostering economic growth and supporting small and medium enterprises (SMEs).

Key features of the paddy loan scheme include a competitive interest rate of 11% and a repayment period of up to 6 months. These favourable terms are designed to make the scheme particularly attractive for paddy collectors, who can pledge their paddy to the Bank as collateral. This will empower paddy collectors to access much-needed financial resources and contribute to the overall growth of the paddy industry.

Under the scheme, paddy millers meeting specific criteria, including a valid business registration and a maximum daily milling capacity of 25 MT, can apply for loans of up to Rs. 50 million. Meanwhile, paddy collectors and paddy storage owners with a valid business registration are eligible for loans of up to Rs. 25 million. The Department of Development Finance envisions that these funds will stimulate economic activities within the paddy sector and, in turn, positively impact the broader economy.

Seylan Bank’s role as a financial intermediary in this transformative initiative underscores its commitment to being an enabler for SMEs. By facilitating access to affordable financing, Seylan Bank is contributing to the economic empowerment of paddy millers, collectors, and storage owners, fostering sustainable growth within the SME sector.

February 26, 2024

25 February 2024, Colombo: Seylan Bank has entered a strategic partnership with PickMe, the leading ride-hailing and food delivery service in Sri Lanka, to introduce exclusive discounts for Seylan Accelerate Debit Cardholders.

Accordingly, Seylan Accelerate Debit Cardholders will be able to enjoy a 20% discount, up to Rs. 500, on PickMe Rides across the Flex, Mini, and Car categories. In addition to the ride benefits, Seylan Accelerate Debit Cardholders can avail a Rs. 250 discount for transactions above Rs. 1,250 on PickMe Food orders.

These exclusive offers are valid until 1st April 2024, providing Seylan Accelerate Debit Cardholders ample time to take advantage of the savings and convenience offered through the PickMe partnership.

Seylan Accelerate, with its Premier, Prime, Plus, and Entry membership categories, offers more than just banking services. Cardholders can revel in special offers and cash rewards of up to Rs. 200,000 on significant life milestones such as birthdays, weddings, anniversaries, and the birth of children.

But the advantages of Seylan Accelerate don’t stop there. Debit cardholders can enjoy waived withdrawal fees for a minimum of two withdrawals at Seylan Bank and other bank ATMs. Accelerate Plus, Prime, and Premier cardholders take it a step further with entirely free withdrawals at Seylan Bank ATMs.

Seylan Bank extends an invitation to high performers and trailblazers to join the Seylan Accelerate family to experience financial freedom and peace of mind through exceptional benefits and personalised services. To learn more about Seylan Accelerate, visit the nearest Seylan Bank branch or explore www.seylan.lk. For immediate assistance, customers can contact the Seylan 24/7 hotline at 011 200 88 88.

February 22, 2024

Bank’s Financial Performance

Financial Highlights

Profit before Income Tax – LKR 10.080 Bn
Profit after Income Tax – LKR 6.256 Bn up by 33%.

Total Assets reached to LKR 718 Bn with a YoY growth of 7%
Overall Statutory Liquid Assets Ratio (SLAR) of 38% as at 31 December 2023
Total Capital Adequacy Ratio of 15.84% as at 31 December 2023
Taxes to the Government LKR 7.7 Bn in 2023

Income Statement

The Net Interest Income of the Bank was reported as LKR 40.1 Bn in 2023 compared to LKR 40.5 Bn reported in 2022, a slight 1% drawback due to volatility in interest rates during the year. The Bank’s Net Interest Margin on Average Total Assets stood at 5.76% in 2023 compared to 6.33% in 2022.

Net fee and commission income of the Bank has shown a notable growth of 16 % to LKR 7 Bn from LKR 6 Bn reported in previous year. The growth in 2023 is mainly attributable to fee income from cards, loans and other financial services.

The Bank’s Total Operating Income decreased by 3% to LKR 49.5 Bn in 2023 compared to LKR 51 Bn in the previous year mainly due to decrease in foreign exchange income.

The Bank recorded an impairment charge of LKR 17Bn during 2023 against LKR 26 Bn reported in corresponding period of 2022 with a reduction of 36%. The Bank made impairment provision to capture the changes in the macro economy, credit risk profile of customers, and the credit quality of the Bank’s loan portfolio in order to ensure adequacy of provisions recognized in the financial statements. During the year 2023, the impairment charge on Loans and Advances amounts to LKR 15.3 Bn (2022 – LKR 21Bn) and impairment charge on Foreign Currency Denominated Bonds amounts to LKR 1.5 Bn (2022 – LKR 4.7Bn).

The Bank’s Personnel Expenses increased from LKR 8 Bn in 2022 to LKR 9.1 Bn in 2023, a 15% growth mainly due to increase in staff benefits and adjustments made as relief allowances to absorb high cost of living and taxes.

Other Operating expenses and depreciation and amortization expenses too increased by 28% to LKR 9.3 Bn during 2023 compared to LKR 7.3 Bn reported in 2022 mainly due to increase in prices of consumables and services. The Bank will continue to take relevant measures to curtail costs through various cost initiatives.

The Bank’s total operating expenses increased by 21% to LKR 18.5 Bn during the period under review compared to LKR 15.2 Bn recorded in the previous year.

The Bank’s Value Added Tax on Financial Services increased by 31% amounting to LKR 3.45Bn compared to LKR 2.65 Bn recorded in the previous year due to increase in VAT liable income. Additionally, Social Security Contribution Levy (SSCL) was imposed with effect from 01 October 2022 at the rate of 2.5% on the value addition liable for Value Added Tax on Financial Services. The charge for the year increased from LKR 0.13 Bn in 2022 (only for 3 months) to LKR 0.48 Bn.

The Bank’s Income Tax Expense reported a growth of 99.5% to LKR 3.82 Bn in 2023 compared to LKR 1.92 Bn reported in 2022, mainly due to impact form rate change and increase in liable income. The Corporate Tax Rate was revised with effect from 01 July 2022 from 24% to 30 % and provisions recorded accordingly.

The Bank recorded a Profit before Tax (PBT) of LKR 10.08 Bn for the period under review with a 52% growth over the previous year while recording a Profit after Tax (PAT) of LKR 6.26 Bn for the year with a 33% growth over the previous year, despite challenging market & economic conditions that prevailed during the period.

Statement of Financial Position

The Bank’s total assets grew by 6.7% during the year under review to reach LKR 718Bn as at 31 December 2023 compared to LKR 673 Bn recorded in the previous year demonstrating the sustained growth of the Bank over the years. Cash and Cash Equivalents, Placements with Banks, Financial Assets recognised through Profit or Loss (Measured at Fair Value), Financial Assets measured at Fair Value through Other Comprehensive Income etc. mainly contributed to the growth in total assets.

The Banks’s Asset Quality Ratios of Impaired Loan (Stage 3) Ratio and the Impairment (Stage 3) to Stage 3 Loans Ratio stood at 3.85% and 68.29% in 2023, compared to 4.98% and 54% in 2022, which reflects a significant improvement in both ratios from the previous year. This is mainly due to appropriate provisions made by the Bank, close monitoring of impaired loans and strengthening recovery actions & processes during the year.

The Bank’s total Deposit Base grew by LKR 44 Bn during the year 2023 to LKR 591 Bn compared to total Deposits of LKR 547 reported in the previous year. The Bank’s LKR Deposits reported a growth of LKR 38 Bn and FCY Deposits reported a growth of LKR 6 Bn. The Bank focused on growing Deposits by canvassing new to Bank deposits, while retaining its existing customer deposit base.

The Bank’s CASA base grew from LKR 163 Bn in 2022 to LKR 177 Bn in 2023 as of 31 December, which is a 8% growth from the previous year. CASA ratio stood at 30% in 2023.

Key financial ratios and indicators of Seylan Bank PLC remained strong as of 31 December 2023.

The capital adequacy ratios were well above the regulatory minimum requirements and recorded 12.52% as Common Equity Tier 1 Capital Ratio & Total Tier 1 Capital Ratio and 15.84% as the Total Capital Ratio. The Capital Adequacy Ratios have increased compared to previous year mainly due to increase in Profits & Reserves for the year ended 31 December 2023.

The Bank maintained the SLAR well above the statutory requirement, during year under review. The Statutory Liquid Asset Ratio (SLAR) for the Overall Bank, Bank’s Domestic Banking Unit and the Bank’s Foreign banking unit were maintained at 38.04%, 38.51% and 23.28 % respectively as at December 2023.

The Bank also maintained the LCR well above the statutory requirement. The All Currency LCR and the Rupee LCR were maintained at 338.42 % and 355.16% respectively.

The Return on Equity (ROE) stood at 10.88% for the year under review compared to 8.85% recorded in 2022. The Return on Average Assets (before tax) was recorded as 1.45% for the year under review compared to 1.04% recorded in 2022. The Bank’s Earnings per Share stood at LKR 10.17 as at end of 2023 compared to LKR 7.66 as at the end of the previous year. The Bank’s Net Assets Value per Share stood at LKR 98.31 as at the end of 2023 (Group LKR 101.36) compared to LKR 94.24 reported as at the previous year end (Group 97.27).

February 14, 2024

14 February 2024, Colombo: Seylan Bank partnered the Wedding Show 2024 as the Official Banking Partner of the much anticipated event. It will feature over 250 trade stalls across an array of wedding essentials including bridal designers, hotels, photographers, event management companies, and many more wedding related services. Scheduled to take place from February 16th to 18th at the Sirimavo Bandaranaike Memorial Exhibition Centre, the event promises a one-stop destination for couples and families preparing for their ‘big day’.

At the Wedding Show 2024, Seylan Bank will provide a comprehensive suite of banking products and services tailored to meet the unique needs of ‘soon-to-be-wedded couples’ and families, who are expected to be in attendance. From special Mega Rewards on savings accounts to cash grants for weddings, childbirth, and wedding anniversaries, the bank aims to support customers during their life’s significant milestones. Additionally, attendees can explore credit card offers and personal loan schemes designed to address any emergency cash needs, ensuring peace of mind throughout the wedding planning process.

“We are excited to partner with Wedding Show 2024, offering couples and families an array of value additions comes a seamless banking experience, as they prepare for their special day,” said Asiri Abhayaratne, Assistant General Manager – Marketing & Sales at Seylan Bank. “Through our Mega Rewards loyalty program and comprehensive range of financial solutions, we are committed to helping individuals create unforgettable memories without financial worries. We look forward to welcoming attendees at our booth and assisting them in enabling their dreams.”

For more information about Seylan Bank’s offerings at Wedding Show 2024, please contact the hotline on 011-200 88 88.

January 29, 2024

Colombo, Sri Lanka – In a bid to set new industry standards in customer service excellence, Seylan Bank partnered with Emojot, a global technology company specializing in advanced customer experience management solutions to provide a QR-based customer feedback and complaints management solution, for the first time in Sri Lanka.

This innovative initiative empowers Seylan Bank to attend to the concerns of their customers more effectively. Customers can effortlessly share their feedback by simply scanning a QR code, through Seylan Bank’s network of branches and ATMs. The real-time, paperless process offers a streamlined platform for customers to lodge their concerns in their preferred language, which will be directed promptly to the respective branches and the dedicated customer experience team of the Bank, ensuring swift resolution.

Asiri Abhayaratne, Assistant General Manager – Marketing & Sales, Seylan Bank PLC, expressed, “Our long-term success is built on a firm foundation of excellence in customer service, corporate governance, a well-developed culture of prudent risk management, accountability, and integrity. As a bank that enables customers with simplified solutions, we are going an extra mile to understand them even further. Listening to the ‘voice of customers’ and understanding their requirements, is an area of focus across our call centers, social channels, and branch network. Having the right teams in place internally and having an experienced technology partner such as Emojot to support us, is a critical success factor on our journey.’’

By adopting a QR-based customer feedback and complaints management solution, Seylan Bank is setting precedence in the banking industry, aligning seamlessly with the Bank’s mission to place customer aspirations at the heart of everything they do, and solidifying their position as “industry firsts” in delivering exceptional customer service.

Viraj Amarasekara, Head of Sales, Emojot, remarked, “This partnership shows the level of impact Emojot customer-centric solutions can make to help businesses gain a competitive advantage. It’s also a testimony to the level of scalability and agility Emojot’s platform offers. I am thrilled to see Seylan Bank leveraging Emojot’s innovative solutions to provide the best customer experience at their branches.”

This collaborative effort underlines Seylan Bank’s commitment to enhancing customer satisfaction and service efficiency. Leveraging Emojot’s visually engaging and intuitive Emotion Sensors™ and comprehensive workflow management solution, Seylan Bank is poised to raise the bar in delivering top-notch customer experience, setting a new industry benchmark for excellence.

Older Posts

Seylan Bank Honors Mega Rewards Customers at Wedding Show 2024

Seylan Bank Shines at LankaPay Technnovation Awards 2024 with Multiple Wins

Seylan Bank commemorates 36th Anniversary by Expanding Seylan Pahasara Initiative with Six New Libraries in Deserving Schools

Seylan Bank Continues Partnership with Kedalla Construction Expo 2024 as Title Partner for 12th Consecutive Year

Seylan Bank appoints Justice Buwaneka Aluwihare PC as an Independent Non-Executive Director

Seylan Bank to disburse paddy loans offered by the Department of Development Finance to support paddy purchasing

Seylan Bank and PickMe Partner to Offer Savings to Seylan Accelerate Debit Cardholders

Seylan Bank records a strong Performance, despite a challenging environment

Seylan Bank partners Wedding Show 2024 as the Official Banking Partner

Seylan Bank revolutionizes Customer Feedback and Complaints Management through QR-Based Solution with Emojot