Call Centre Archives - Lanka Business News

June 2, 2025

Sanasa General Insurance Company (SGIC), one of the country’s leading insurance providers, has opened a new 24-hour customer call centre in Nikawaratiya. The centre was officially launched on 24 May, 2025, at an event attended by SGIC’s Chief Executive Officer, Wasantha Perera, and other senior members of the management team. The call centre will assist […]

November 17, 2023

Life insurance market leader Ceylinco Life has opened a call centre in Jaffna to better serve Tamil speaking customers and to eliminate the need for employees to relocate to work at the Company’s centralised Contact Centre in Colombo. The new call centre located at the Ceylinco Life branch in Jaffna is staffed […]

June 20, 2022

SLT-MOBITEL, the National ICT Solutions Provider, has signed a landmark agreement with the National Water Supply & Drainage Board (NWSDB), the statutory body responsible for the provision of safe drinking water and facilitating sanitation services, to provide a Call Centre solution for the benefit of all citizens. The agreement was signed […]

SGIC opens 24-hour Customer Call Center in Nikawaratiya

Ceylinco Life opens call centre in Jaffna for Tamil-speaking customers

SLT-MOBITEL and National Water Board signed an agreement to provide Call Centre solution benefitting all citizens